You've Got Questions?
Your club shipment will be billed on the fifth of the month and shipped on a monthly basis. You will be notified via email five days prior to charging for your upcoming shipment.
When subscribing, you will be charged for your first shipment on the day you sign up. If there is stock available at the time of signup we will ship your first shipment immediately. If you sign up and there is no stock available, you will have to wait for your first shipment to be fulfilled during the next shipping cycle.
Your shipment will be sent after the billing date via our standard ground shipping methods according to the schedule below, subject to minor adjustments during the year. For those who do not have local delivery, you will receive tracking information via email when your club shipment is ready to ship.
2026: 10/12, 11/16, 12/14
2027: 1/11, 2/8, 3/15, 4/12, 5/17, 6/7, 7/1, 8/16, 9/13, 10/11, 11/15, 12/13
Preserving the integrity of your wine during shipping is a responsibility we take very seriously. During times of extreme temperatures (heat and/or cold spikes), your club shipment may be placed on hold. We will release the shipments when temperatures are more moderate. You will be notified via email if your club shipment has been placed on hold due to extreme temperatures.
Federal law requires an adult 21 or older to physically sign for the package upon delivery. Carriers are not allowed to leave wine on a porch, doorstep, or with a minor under any circumstances.
We recommend shipping your order to a business or work address. Businesses usually have an adult available during standard delivery hours, ensuring you get your wine on the first attempt.
Packages are generally returned to our facility when no one of age is present to sign for the delivery or no one is present at the time of delivery. Carriers will either attempt delivery again or reroute the package to a hold for pickup location. Upon failure of delivery attempts or pickup at a hold location, the shipping carrier will return the shipment to our facility. The package return process may take multiple weeks to fully process back into our warehouse inventory. Returned packages may be subject to a $35 fee to be reshipped or restocked for a refund.
Each wine comes with a Coppiera QR Code which navigates you to a product description page on our website. If the wines are available for re-order they will pop up with a buy button.
We’re a small, independent business, and we truly appreciate your support. Our Club is built around thoughtfully curated wines, and we proudly stand behind the quality of every bottle we send.
Since wine is a perishable and regulated product, all sales are final, and we’re unable to accept returns once an order has shipped. That said, your satisfaction is important to us. If you believe you may be eligible for a replacement or refund, please review our return policy for more information.
These wines have traveled far to get to you. Let them rest in a cool, dark place for 3-5 days before opening them. The rigors of travel can sometimes negatively impact aromas and flavors, so give the wines time to settle down and show their best selves!
Interested in submitting a wine to be reviewed for the club, blog, or podcast? We are honored.
Please email drink@coppiera.com for additional information regarding wine submissions and the review process.